Elbow River Casino (Calgary)

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Responsible gambling

Elbow River Casino participates in AGLC-run responsible gambling initiatives that allow players to self-exclude from provincial casinos for defined periods and access information about setting personal limits. On-site staff can provide brochures and guidance, and reality-check style messaging and signage encourages setting time and money boundaries while gaming.

Canadian casinos commonly reference provincial or national support bodies such as local problem-gambling helplines and counseling services. Guests can be directed to these resources through AGLC materials available in the venue, similar in role to groups like GamCare or BeGambleAware in other jurisdictions.

To help manage your gameplay experience we offer:

  • Self-exclusion: This allows you to choose not to play at any licensed gaming facility for a specified period of time.
  • Deposit limits: You can set daily deposit limits so you don't risk losing more money than you intended.
  • Time-outs: A temporary break from gaming where access is blocked for a selected amount of time.

Please note that self-exclusion is a serious commitment and we encourage responsible play. It's essential to understand the rules before proceeding, as they are irreversible except in exceptional circumstances.

To seek help with managing your gambling habits or if you feel you need support:

  • Consult on-site staff who can provide guidance on setting limits and access information about responsible gaming.
  • Access provincial or national problem-gambling resources such as local helplines and counseling services.
  • Recognize the signs of potential problems, including chasing losses, betting more to make up for losses, lying to family and friends about your gambling habits.

Responsible gaming is a shared responsibility between you, the gaming facility, and the broader community.