Privacy Policy

Privacy Policy

At Elbow River Casino, we are committed to maintaining the trust of our guests by handling your personal data responsibly and securely. This Privacy Policy outlines how we collect, use, store, and share information about you when visiting our website or using our services.

What Data Do We Collect?

We may collect various types of data from you, including:

• Your name, address, email address, phone number, and date of birth
• Information about your preferences for dining, entertainment, gaming, and other activities at the casino
• Records of your visits to our website or physical location

How Do We Use Your Data?

We use your data to provide you with a better experience while visiting us. This includes:

• To facilitate communication about promotions, events, and services relevant to your interests
• To personalize your interactions on our website and in-person at the casino
• To improve the overall quality of our gaming offerings and amenities

With Whom Do We Share Your Data?

We may share some or all of your data with trusted third-party service providers who assist us in delivering these services, such as:

• Marketing partners for targeted advertising and promotions
• Online analytics platforms to better understand user behavior on our website
• Industry associations to ensure compliance with regulatory requirements

How Do We Store Your Data?

We maintain robust security measures to safeguard your data. These include:

• Secure servers located within the province of Alberta, Canada
• Firewalls, encryption protocols, and password protection
• Regular updates and testing to prevent unauthorized access or breaches

Your Rights Under This Policy

You have certain rights concerning how we handle your personal information, including:

• Access: Request a copy of the data we hold about you
• Correction: Update any inaccuracies in our records
• Erasure: Remove your data from our systems if no longer required for legitimate purposes

To exercise these rights or request further details, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time as necessary. Any changes will be effective immediately.

By visiting Elbow River Casino's website and using its services, you agree with the terms of this policy. If you are unsure about any aspect, we recommend consulting our Customer Support team or reviewing our published FAQs for guidance.